Investing in Information: The Information Management Body of by Andy Bytheway

By Andy Bytheway

This booklet gathers jointly, in a brand new approach, tested and modern considering how one can get the simplest out of data know-how and knowledge structures investments. operating managers who're beset via the complexities of knowledge administration within the age of huge info and the Social net, and scholars who're attempting to make feel of knowledge administration in a chaotic international that's a growing number of pushed by means of the net, will all take advantage of this new remedy of a long-standing and not easy area. Importantly, the publication finds and clarifies the dependencies that exist among the interior global of data expertise and the outer international of individuals and agencies at work.

The ebook differs from different books in its reflective method. It avoids long, descriptive, and prescriptive dogma. really, it presents instruments for puzzling over info administration and it identifies strategic and tactical recommendations at six degrees: from the straightforward attention of knowledge expertise and data structures, during to problems with organisational functionality and enterprise process. on the center of the problem are serious and tightly attached concerns: the ways in which we conceive and deal with an organisation’s processes, and the ways in which we conceive and deal with the information that an corporation must maintain these strategies. The six-level framework that achieves this readability is the “Information administration physique of information” (familiarly often called the “IMBOK”). This easy-to-understand and easy-to-remember framework has been chanced on to be tremendous necessary in enterprise, in govt, in civil society and in schooling. during the booklet, chosen study papers are pointed out and summarised. There also are precis chapters from 3 diversified operational views: functionality and competency overview utilizing the IMBOK, venture examine into similar matters, and a overview of parallel professional thinking.

This publication stands as a reference element and source for all those that have to straddle the disparate worlds of “information expertise” and “business”. It offers company pedagogical foundations for classes facing enterprise administration within the info age, and it offers a legitimate reference framework for researchers who have to place study initiatives with regards to info know-how and data platforms in a much broader context. For busy managers, who easily desire to determine, comprehend and effectively deal with info technology-related possibilities, it offers an amazing association of principles and instruments that might aid them.

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It follows that we need to dig deeper and explore what actually happens between the acquisition of technology (or technology-based services) and the fulfilment of an individual or organisational ambition. How shall we achieve this magical alignment of technology and organisational strategies? First, we must admit that any strategic investment will not be solely based on the acquisition of information technology and systems; there will be other strategic needs such as marketing or impact analysis, recruiting new employees with new skills, renting new or upgraded premises, acquiring capital equipment, and undertaking product development effort.

Recognising Technology Potential One of your author’s favourite pastimes is recounting tales of missed management opportunity. The automatic teller machine (ATM or “cash” machine) is an old but good example that I was personally involved with. We all take ATMs for granted today, but when the idea was first conceived, specified and documented in the late 1960s, by a group of three salesmen working for the National Cash Register Company (NCR) in the NCR London banking division, the idea was met with derision at Corporate Headquarters in Dayton Ohio, USA.

There was a vision of an improved future, where IT and business strategies would be aligned, the management of information systems projects would be under tight control, and business people would be empowered rather than inhibited by the systems that they were asked to use. But, there was widely shared concern about the lack of appropriate information management capability in organisations of all kinds, and the failure of education in schools and universities to deliver appropriate competencies.

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