Business Process Change : Reengineering Concepts, Methods by Varun Grover

By Varun Grover

Agencies are present process immense restructuring efforts to deal with a altering aggressive atmosphere. primary to those efforts is the redecorate and alter of commercial tactics. whereas many firms have received massive adventure in enterprise method swap, simple questions stay unanswered. This ebook features a rigorously reviewed compilation of unique contributions by means of the world over well known specialists, practitioners, and researchers, all of whom were intricately concerned with enterprise procedure reengineering (BPR). It sincerely outlines BPR equipment, thoughts and instruments and the position that details know-how performs as a strategic enabler of BPR.

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Extra info for Business Process Change : Reengineering Concepts, Methods and Technologies

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Ellis, C. ,Gibbs, S. J. and Rein, G. 38-58. , Teng, J. T. C. and Fiedler, K. D. “Information Technology Enabled Business Process Redesign: An Integrated Planning Framework,” OMEGA, 21, 4, 1993, pp. 433-447. , Rosenthal J. and Wade, J. “How to Reengineering Really Work,”Harvard Business Review, 71, 6 1993, pp. 119-131. Hammer, M. “Reengineering Work: Don’t Automate, Obliterate”, Harvard Business Review, July-August, 1990, pp. 104-112. Hammer, M. and Champy, J. , 1993. , Plewa, J. and Watts, J. “Reengineering Tops CIO’s Menu,” Datamation, Vol.

These patterns are illustrated with two functions, X and Y, as they participate in a business process in producing a process outcome, labeled as Z. Collaborations between functions are represented by 2-way dotted arrows, and tangible input-output relationships by solid one-way arrows. Interestingly, the relationships between various units in an organization were studied more than twenty years ago by manage- Technological and Organizational Enablers 19 Figure 1 A Functional Coupling Framework of Business Processes 20 Grover/Teng/Fiedler ment theorist James.

This process change was brought about mainly through the creation of cross-functional teams with specialists from marketing, design, engineering, manufacturing, accounting, sales, and service functions (Davis, 1993). According to experts, around 60% to 70% of manufacturing quality problems start with the engineering function (Magnet, 1992). In recent years, many organizations have attempted to improve the collaboration between various functions related to new product development to shorten the development cycle.

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