By Chris Wolf
Numerous books were dedicated to troubleshooting, whereas software program troubleshooting has been approximately thoroughly ingnored. Ask any method administrator or support table aid technician the place they can use aid, and the answer's ordinarily "troubleshooting." directors regularly fight to solve issues of applied sciences akin to lively listing, WINS, DHCP, and DNS. This ebook exhibits how, with the best technique, you could systematically learn and service difficulties affecting someone machine or a whole community. the writer not just presents solutions to a few of the main confusing Microsoft machine difficulties, but additionally provides the solutions within the context of the troubleshooting technique so much hugely appeared within the laptop undefined. Wolf covers either Microsoft and 3rd social gathering troubleshooting instruments. even if you're an finish person seeking to exert a brand new point of challenge fixing independence, or an skilled aid table analyst or platforms administrator, this booklet might be a useful device for repairing system defects on all the pcs you deal with.
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Additional info for Troubleshooting Microsoft Technologies: The Administrator's Repair Manual
Sample text
The type of problem, whether it is local or network related, determines your course of action in this phase. When you examine the environment, attention should primarily be focused on the following areas: • Operating system state • Latest virus scan • Network configuration • Installed applications • Firmware If time and resources permit, another aspect of analysis is to compare the problem system with a known good system. Each of these facets of the environment analysis is described in the next six sections.
2. Did you receive any error messages? If so, what did they say? 3. Does a single user or all users on the system experience the problem? 4. When was the last time the system was backed up? 5. Is the problem related to certain software you run or something you do? For company-wide problems, your best course of action is to check with the IS department manager. If your Exchange server, for example, had to be taken down for a reboot when an application was installed and you were unaware of the issue, you may wind up wasting time troubleshooting a user's Outlook client configuration, when all that was needed was to tell the user to wait a few minutes.
9. In the Schedule Task Monthly portion of the window, click the radio button, select First and then Saturday. 10. Click OK. 11. The scheduled task can be tested by right-clicking the task icon in the Scheduled Tasks window and selecting Run. 52 53 Scheduled tasks can also be configured from the command prompt by using the command schtasks. For more information on how to use this command, at a command prompt type schtasks /?. GUI Tools Two common Windows GUI disk maintenance tools are Disk Management and Disk Defragmenter.